Selling
Why Choose Cricketts?
Cricketts aims to provide a tailored end to end service, delivered with effective communication, transparency and empathy to all of our customers. We pride ourselves on building personal relationships with our clients, getting to know their needs. Indeed since our inception in 2003, we are proud to say that we have had a great deal of repeat business and recommendations. We ask you to draw upon our resources and experience to help you achieve a successful sale.
Our Service Offering to you:
Valuation
Marketing
Pro-Active Sales Team & Instant matching
Account Management
Online Customer Lounge
Accompanied Viewings
Sales Progression
Expert Advice
Valuation
Cricketts will visit your home and conduct a thorough inspection of your property, discuss the marketing options as well as set expectations and service levels with regards to all correspondence. This is also a great opportunity for us to learn as much as we can about your own situation and requirements as well as giving you the chance to clarify any concerns you have of the process as a whole.
Following this meeting we shall provide you with a suggested “go to market” price, this shall be based upon our initial inspection as well as research conducted on comparable sales prices of properties in the region.
Marketing
Cricketts offers a comprehensive marketing strategy, tailored to your individual property. You shall be able to invoke a number of different tools in to find the right strategy to attract the right buyers.
Internet marketing - By far the most effective way of attracting the right buyer in the shortest space of time. 24 hours from receiving your instruction to market your property Cricketts can post details of your property on both our own website and all of the major property portals, primelocation & rightmove being the most effective. Your property shall appear online with multiple photographs, a short and full description of the features and dimensions, as well as maps and aerial maps of its location. Floorplans, Video tours 360 degree tours, and elevated imaging can also be added at your request. Cricketts.co.uk is optimized to drive as much traffic to our property portfolio via all of the major search engine sites.
Local print advertising – All of our vendors can expect to appear within our weekly positioning in the Newbury Weekly news. We shall be careful to present your property in the best possible light, placing the best photograph to attach as much interest as possible
Pro-Active Sales Team &
Instant Matching
The marketing of your property shall receive the support of our front line sales team. These negotiators will match the specification of your property to the requirements of the registered applicants on our database. We have the facility to text message, picture message, e-mail and post the particulars of your property at the touch of a button to generate interest in the form of viewings. In support of this we shall call out your property to all matched applicants to ensure maximum coverage. The majority of our sales are generated in this fashion, whereas the majority of our competitors adopt a more passive approach. Feel free to drop in to our offices to meet the team.
Account Management
Whilst you are on the market with Cricketts you shall receive on going correspondence from us. Viewing feedback shall be provided at the earliest opportunity from our individual negotiators. You shall also receive a weekly phone call from your dedicated account manager, in the case of Prestige homes customer, this will always be a director. The subject of this call shall be to bring you up to date with the activity on your property and to analyze the consolidated feedback, discuss your experience of our service and possibly to agree any required amendments to the marketing strategy.
Online Customer Lounge
All of our vendors shall be able to monitor all correspondence and marketing activity, for example, calls out, web hits, specific viewing feedback by visiting the Online Customer Lounge. This is both during the sale and after, following an offer being accepted on your property you will be able to monitor all chains and sales progression on your own individual webpage.
Viewings
Cricketts offer all of our vendors accompanied viewings by a member of our staff, this makes it possible for us to show your home at times when you are perhaps unable to do so.
Sales Progression
Perhaps the most important part of the sales process is after the offer has been accepted through to completion. Cricketts will provide a dedicated sales progression manager to your case. They shall liaise directly with you and your purchaser and then also with the solicitor and mortgage companies of both parties, ensuring a smooth approach to your completion date.
Expert Advice
It is important that you trust us in the advice that we shall provide to you. We shall always act on your best interest maintaining a transparent and professional approach at all times. Although we are a young company we are fortunate to have a great team of experienced personnel, we are confident that all of our staff provide an invaluable resource from which you can draw upon.